Q110 Bank of the Future in Berlin by Deutsche Bank gets revamp

by Berlin

Earlier in 2016, HI Travel Tales wrote about a new kind of banking experience by Deutsche Bank called “Q110 Bank” or “Bank of the Future.” We were quite enthralled by the casual and friendly, yet efficient and hard-working experience.

Granted, it can be a little alarming at first to search for a bank on the web and walk over to the front door, only to be stopped dead in your tracks, starting into a wide-open space that leaves you cocking your head and furrowing your brow: Is this really a bank? Or a coffee shop? Or a boutique??? Am I in the right place? Where are the counters? The offices?

Q110 Bank of the Future Q Club

Q110 Bank of the Future worth a visit

Read our first story about Deutsche Bank’s one and only “Bank of the Future,” a.k.a. Q110 by clicking here. Whether you have bank business to take care of – and who doesn’t have bank business when traveling? – or are simply in the area, the Bank of the Future (“Bank der Zukunft”) is a worthy visit for Berlin travelers.

Q110 Bank of the Future shopping area.

After doing business over coffee and cookies, being offered prosecco if the lines were a tad long, and generally feeling very relaxed on our last visits, we emailed with bank personnel to discover what the Q110 at Friedrichstrasse 181 was all about. Q110 (or Quartier 110, was what the area in Berlin in former East Germany was called) is literally a branch– the only one of its kind – where the bank tests different concepts, from business partnerships, to layouts, to ways of doing business, heck to meals and coffees.

Q110 Bank of the Future greeting area.

Completely new design at Q110 unveiled

The concept we wrote about had been active for several years without much change (the branch itself originally opened in 2005), so Deutsche Bank decided it was time to re-think its original “concept bank” and try out something different. The update was unveiled on Nov. 18, 2016, on a rainy day near the outlet not far from Checkpoint Charlie in central Berlin (Mitte).

HITT Tip: Looking for more ideas about things to see and what to do in Berlin? Checkout a number of our HI Travel Tales story about the city here.
Q110 Bank of the Future Cafe

Generally speaking, things are the same: Open space, no really formal counters, albeit there are a few private offices for one-on-one meetings, lots of digital technology, spaces with tables and chairs that can be converted into the kind of space needed (e.g. for education in the so-called Q Club), an open office format for staff, a children’s play area (Q Kids) and, of course, a café (expanded even!).

Q110 Bank of the Future cafe area.

Menu boards grace the wall as a way for anybody, from customers, to travelers, to area workers, to passers-by, to wander in, order a light meal, sweet or beverage and hang out for a while. Welcome all!

HITT Tip: The Deutsche Bank headquarters just up the street has another sight worthy of a drop-in by travelers – rotating art exhibitions at the “Deutsche Bank KunstHalle.” (Actually, the majestic building on the classic Unter den Linden 13/15 is also worth a look.)
You may even be greeted by a chatty robot wandering around, who told one visitor out of the blue: “I am guessing you are about 30.”

Q110 Bank robot asking how old a guest is.

We’ll avoid the little creature guessing our ages, but we’ll most certainly drop in to the Q110 Bank of the Future by Deutsche Bank when we are traveling in Berlin..

Our January 2016 story explains more of the background of this banking concept. Click here to see that.

HITT Tip: To get to the Q11o bank, you can take the U2 or U6 underground to “Stadtmitte.” The Bank of the Future is also only about two blocks from the Gendarmenmarket, where there are concerts, events and a huge Christmas market, and from the famous Deutscher Dom cathedral. Checkpoint Charlie is only about 550 meters (a third of a mile) south on the same street.

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Map of Berlin by HI Travel TalesThere is so much to see and do in Berlin! Use our travel map of Berlin, in tandem with our many articles like this one, to help you decide where to go, what to do next, and even find your way from one fantastic sight, restaurant or place to stay to the next.

Heads up! This information on the Q110 Bank of the Future was accurate when we published it on HI Travel Tales, but, as we know, traveling is all about changes (and inflation, sadly). It is your sole responsibility to confirm prices, transportation schedules, hours of operation, safety and health considerations, and any other important details before your adventure.
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Therese Iknoian

Co-Conspirator at HI Travel Tales
Little did her parents know that a short trip to Europe in high school would launch a lifetime love of travel, languages and cultures. Trained as a news journalist, Therese Iknoian now focuses her writing and photography talents on travel. Fluent in German, Therese also runs a translation business (ThereseTranslates.com) working primarily with companies in the outdoor/sports/retail industry. She's a French speaker, and loves to learn a bit of the language wherever she goes -- gdje je kupaonica? Мне нужна помощь! -- often embarrassing herself in the quest for cross-cultural communication. Therese is an award-winning member of the North American Travel Journalists Association.
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