Airline acts of kindness do happen – more frequently than you imagine

Because we do fly a lot, and talk with so many other passengers and frequent travelers, we think it is worth pointing out there is another side to the story: Despite the avalanche of news regarding despicable behavior by some airline employees and by some passengers, there are always two sides. We would like to humbly point out that airline acts of kindness can and do happen, on an almost daily yet too often unreported manner.

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